SHIPPING & RETURN
Shipping and Return Policy
Last updated: [04/04/2024]
Thank you for shopping at The Everest Gloves LLC. This Shipping and Return Policy outlines our policies regarding the shipment, delivery, and return of products purchased through our website located at www.TheEverestGloves.com.
1. Shipping
1.1 Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. Shipping charges will be displayed at checkout before you complete your purchase.
1.2 Processing Time: Orders are typically processed and shipped within 5 business days after payment is received.
1.3 Delivery Time: Delivery times vary depending on the shipping method selected and the destination address. Estimated delivery times will be provided to you at checkout based on the shipping carrier's estimates.
1.4 Shipping Methods: We offer the following shipping methods:
· Standard Shipping: 3 ~ 5 business days
· Expedited Shipping: 2 ~ 3 business days
1.5 Shipping Restrictions:
· Domestic Shipping: We currently ship to addresses within the United States, including Alaska and Hawaii. We do not ship to PO Boxes or APO/FPO addresses.
· International Shipping: We do not offer international shipping at this time.
1.6 Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.
1.7 Shipping Insurance: All orders are shipped with shipping insurance to protect against loss or damage during transit. If your order arrives damaged, please contact us immediately at TheEverestGloves@gmail.com to file a claim.
1.8 Free Shipping: From time to time, we may offer free shipping promotions. Free shipping promotions apply to standard shipping within the United States only and may be subject to certain restrictions.
2. Returns
2.1 Return Policy: We accept returns of unused and unopened products within [Return Period] days of delivery. To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.
2.2 Return Process:
· Contact Us: To initiate a return, please send an email to [Your Contact Email] with your order number and reason for the return.
· Return Authorization: Once your request is received, we will provide you with a Return Authorization Number (RAN) and further instructions on how to return the item.
· Return Shipping: You will be responsible for paying the return shipping costs. Shipping costs are non-refundable.
· Inspection: After we receive your returned item, we will inspect it to determine if it is eligible for a refund. We will notify you of the status of your return request.
· Refund: If your return is approved, we will initiate a refund to your original method of payment within 14 days.
3. Contact Us
If you have any questions about our Shipping and Return Policy, please contact us at TheEverestGloves.com.